Privacy Notice

Who we are

Overton Media, trading as ClickSystems, handles the personal information described in this notice. For privacy questions, email luke@clicksystems.io.

Business location: Walton on Thames, Surrey, KT12.

Information we collect

When you complete the Agency Systems Audit application, we collect the details you submit, including your name, work email address, agency website, mobile number, application answers, and any information you choose to provide before a call.

How we use it

We use your information to assess whether ClickSystems can help, review the operational problems you identify, prepare for your Agency Systems Audit call, and communicate with you about your enquiry.

Submitting this application does not subscribe you to email marketing. We use your contact details to respond to your enquiry and manage the call you request.

Where your information is stored

Submitted qualified application responses are stored in Airtable. Appointment bookings are handled through Calendly, which receives your contact details to prefill the booking form. This website is hosted on Cloudflare Pages.

How long we keep it

Our retention policy is to delete personal information from unsuccessful prospect enquiries 12 months after our last meaningful contact with you. An unsuccessful prospect enquiry is one that does not lead to a client engagement.

This 12-month policy does not apply to active clients or records we need to keep for contracts, invoices, accounting, tax, or other required business purposes. We retain those records for as long as needed for those purposes.

Cookies and advertising measurement

Essential browser storage maintains application and booking continuity. With your permission, ClickSystems uses the Meta Pixel to measure visits, applications and confirmed calls. It is not loaded before you accept. Campaign attribution is retained only after acceptance.

You can reject optional tracking or withdraw your choice using Cookie settings in the footer. This does not prevent you from applying or booking. Withdrawal stops future optional tracking; it does not automatically delete information already held by providers. Calendly handles booking. Its cookie banner is hidden on this site. Calendly may use cookies under its own cookie policy.

Your choices

You can ask ClickSystems about the personal information held about you, request corrections, object to certain processing, or ask for deletion where applicable. Email luke@clicksystems.io to make a request.

Updates

ClickSystems may update this notice when its processes or tools change. The latest version will be available on this page.